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Are your gemstones and jewelry certified?
Yes, most of our gemstones and jewelry come with certificates from ALGT Antwerp confirming authenticity, weight, clarity, and origin (e.g., Zambian emeralds). Check the product descriptions or contact us for certificate details.
What is the quality of your gemstones and jewelry?
We offer high-quality natural gemstones (e.g., faceted tourmalines, moderately oiled emeralds) and 14kt or 18kt gold jewelry with natural diamonds (e.g., VS-I1 clarity, DEF color). Each piece is designed for elegance and longevity, with accurate photos and descriptions.
Can I return or exchange a product?
Returns and exchanges are available within 24 hours of purchase according to our policy. Please check the product details for specific return policies and contact us via email for assistance.
Do you offer custom jewelry or gemstone orders?
Yes, we offer custom jewelry and gemstone commissions in collaboration with our trusted goldsmiths. Contact us via our Shopify store contact form, email, or Instagram DM (@dnpgems_germany) to discuss your design needs.